Privacy Policy

Information Collected

STATWellMD collects the following types of information to provide you with quality healthcare services:

• Medical history, clinical notes, and uploaded images
• Payment and billing data
• Device/IP data for security and analytics

How Information Is Used

The information we collect is used for the following purposes:

• For diagnosis, treatment, and care coordination
• For billing, collections, and insurance claims
• To comply with legal, regulatory, and audit requirements

HIPAA & State Law Compliance

All Protected Health Information (PHI) is encrypted, stored securely, and handled in compliance with HIPAA and HITECH regulations. We take your privacy and data security seriously and employ industry-standard security measures to protect your information.

Third-Party Services

STATWellMD uses HIPAA-compliant vendors to provide essential services:

• DoseSpot - E-prescribing services
• Stripe - Payment processing
• Zoom - Video consultations

All third-party vendors are carefully vetted and are required to maintain HIPAA compliance and protect your data according to strict privacy standards.

Data Retention

Medical records and personal health information are retained according to state and federal law requirements. We maintain your records for the legally required period to ensure continuity of care and compliance with healthcare regulations.

Patient Rights

As a patient, you have the following rights regarding your personal health information:

• Right to access your personal health information
• Right to correct or amend your health records
• Right to request deletion of personal health information, subject to legal requirements
• Right to receive an accounting of disclosures
• Right to request restrictions on use and disclosure